Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of https://alphzen.com, our software products, and any related content or services provided by Alphzen (“Alphzen”, “we”, “us”, or “our”), a software company based in Sri Lanka.

By accessing or using our websites or products, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, please do not use our websites or products.

• Website — https://alphzen.com and any Alphzen subdomain, including our product sites.
• Products — software tools we publish, such as Alphzen Developer Tools, whether free or paid.
• Services — client work we perform, such as website development, web applications, and custom software.
• You — any visitor, user, or client accessing the Website, Products, or Services.

You must be at least 16 years old, or the age of digital consent in your country, to use our Website and Products. If you use them on behalf of a business, you confirm you have authority to bind that business to these Terms.

You may use our Website and Products for lawful purposes only. You agree not to:

• break any applicable law, regulation, or third-party right while using our Website or Products;
• attempt to gain unauthorised access to our systems, accounts, or networks, or probe or test their security;
• upload or transmit malware, or interfere with the normal operation of our services;
• scrape, crawl, or harvest data at a scale that degrades our service, or resell our Products as your own;
• reverse engineer, decompile, or copy the software behind our Products, except where such restriction is prohibited by law;
• use our contact channels to send spam, bulk solicitations, or abusive content;
• misrepresent your identity or affiliation with Alphzen.

We may suspend or block access if we reasonably believe these Terms have been breached.

Our Products are provided for convenience and general use. Unless stated otherwise on the product itself, no account is required and processing happens in your browser.

• You are responsible for the data you enter and for keeping your own copies of anything important.
• Results and output are provided for your evaluation. You should verify any output before relying on it for business, financial, legal, or tax purposes.
• Products may change, be limited, or be withdrawn at any time, including features shown as “coming soon”, which are not a commitment to release.

Content on our Website about Services is general information, not an offer or a fixed quote. Any engagement is subject to a separate written proposal, statement of work, or agreement between us.

• Scope, deliverables, timelines, fees, and payment terms are set out in that separate agreement.
• Where that agreement conflicts with these Terms, that agreement prevails for the engagement it covers.
• Timelines depend on timely feedback, content, and approvals from you.
• Unless agreed otherwise in writing, ownership of deliverables transfers to you upon full payment.

The Website and Products, including their design, text, graphics, logos, source code, and the Alphzen name and marks, are owned by Alphzen or its licensors and are protected by intellectual property laws.

• You may view, download, and print pages for your own internal or personal use.
• You may not republish, sell, sublicense, or commercially exploit our content without our prior written permission.
• Client names, logos, and screenshots shown in our portfolio remain the property of their respective owners and are used to describe work we performed.

You retain ownership of anything you send us through the contact form, email, or a project. By submitting it, you confirm you have the right to share it and you grant us permission to use it for the purpose of responding to you and delivering the Services.

If you send us feedback or suggestions about our Products, you agree we may use them without restriction or obligation to you.

Some of our Products may display advertising served by third parties, including Google AdSense, and our Website may link to third-party sites.

• We do not control and are not responsible for the content, products, or practices of advertisers or linked websites.
• A link or advertisement is not an endorsement. Any dealings with a third party are solely between you and them.
• Cookie use by advertising vendors is described in our Privacy Policy and Cookie Policy.

We aim to keep our Website and Products available, but we do not guarantee uninterrupted access. We may modify, suspend, or discontinue any part of them, temporarily or permanently, with or without notice, including for maintenance, security, or business reasons.

Our Website and Products are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted or error-free operation.

To the fullest extent permitted by law, Alphzen and its personnel will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, goodwill, or business opportunity, arising from or connected to your use of the Website or Products.

Our total aggregate liability arising out of or relating to the Website and free Products is limited to USD 100. For paid Services, our liability is limited to the amount you paid us for the specific engagement in the twelve months before the claim arose.

Nothing in these Terms excludes or limits liability that cannot be excluded by law, including liability for death or personal injury caused by negligence, or for fraud. If you are a consumer, these Terms do not affect your statutory rights.

You agree to indemnify and hold Alphzen harmless from claims, damages, losses, and reasonable legal costs arising from your breach of these Terms, your misuse of the Website or Products, or your violation of any law or third-party right.

Our handling of personal data is described in our Privacy Policy, and our use of cookies is described in our Cookie Policy. Both form part of these Terms.

We may suspend or terminate your access to the Website or Products at any time if you breach these Terms or if we reasonably believe your use creates risk or legal exposure. Sections relating to intellectual property, disclaimers, liability, indemnity, and governing law survive termination.

These Terms are governed by the laws of Sri Lanka, without regard to conflict of law rules. The parties submit to the exclusive jurisdiction of the courts of Sri Lanka, except that we may seek injunctive relief in any competent jurisdiction to protect our intellectual property.

If you are a consumer resident in the EEA or the UK, you keep the benefit of any mandatory protections of your country of residence, and you may bring proceedings there.

Before starting formal proceedings, please contact us at contact@alphzen.com so we can try to resolve the matter directly.

• Severability — if a provision is found unenforceable, the rest of these Terms remain in effect.
• Waiver — failure to enforce a provision is not a waiver of it.
• Assignment — you may not assign these Terms without our consent; we may assign them as part of a business transfer.
• Force majeure — we are not liable for delays or failures caused by events beyond our reasonable control.
• Entire agreement — these Terms, the Privacy Policy, the Cookie Policy, and any signed engagement agreement form the entire agreement between us.

We may update these Terms from time to time. The “Last updated” date on this page shows when the latest version took effect. Continued use of our Website or Products after an update means you accept the revised Terms.

Questions about these Terms? We are happy to help.

• Email: contact@alphzen.com
• Phone: +947 21444 616
• Contact form: alphzen.com/contact